# For owners and operators of small and mid-sized businesses · East Texas · Shreveport–Bossier

Work with me.

Start with where the work is stuck. I help you decide what people should own, what a system should handle, and where an AI agent can help. Then I build it through the company that fits the problem.

How it runs.

One workflow at a time. Each step ends with something you can see and use, so you always know what changed and why.

  1. Find the friction.

    We look at the work as it happens today: where leads wait, where information gets retyped, where follow-up depends on someone remembering.

    You get A written read on where time, attention, and momentum are being lost, with today’s numbers as the baseline.

  2. Decide who owns each task.

    For the first workflow, every step gets an owner: a person, software, or an AI agent. Approval points are marked before anything is built.

    You get An ownership map for one workflow, with the decisions inside it written down.

  3. Build the system.

    Built through Starfish Ad Age or Starfish Solutions, depending on whether the problem is the market or the work. Tested before launch.

    You get A working system, documented, and the people who use it shown how.

  4. Measure what changes.

    We compare against the baseline from step one, then decide what to keep, fix, or automate next.

    You get Before-and-after numbers: time saved, response speed, output quality, revenue, or fewer dropped opportunities.

People or system?

Pick a task from your week and answer five questions. You’ll see who should own it: a person, a system, or both. Or start from an example.

Try an example

Does it happen every week?
Are the steps the same each time?
Does it need judgment, trust, or a pricing call?
Is the process written down?
Can you tell when it was done right?

Verdict

Answer the questions to see who should own it.

Most tasks land in one of four places: keep it human, have an agent draft and a person decide, write the process down first, or hand it to a system.

Ready for an agent, or not yet?

A business needs a clear process before it needs an AI agent. Here’s how to tell where you are. “Not yet” is a useful answer too: it tells us what to fix first.

Signs you’re ready

  • The task happens every week, roughly the same way.
  • Someone can write down the steps and the decisions inside them.
  • You know what a good result looks like.
  • You can measure it today: response time, hours, errors.
  • A person is named to approve what matters.

Signs it’s not time yet

  • Nobody agrees on how the work should be done.
  • The real problem is that people aren’t finding you. That’s a marketing problem first.
  • You want AI because a competitor says they have it.
  • The task is rare, or every case is different.
  • There’s no way to tell whether the change helped.

Let’s build your
hybrid workforce.

Tell me what’s taking too long, getting dropped, or staying manual. I’ll help you find the right next system, not sell you a pile of tools.

sales@starfishsolutions.ai
where’s it stuck? (optional)

Replies within one business day.